Approximately 4 million Americans miss or delay medical care because they lack appropriate transportation to their appointments.

Many low-income Americans lack the disposable income necessary to have access to a working automobile, and may lack public transit options to get to and from medical appointments.  Medicaid provides a non emergency medical transportation benefit that pays for the least costly and appropriate way of getting people to their appointments whether by taxi, non-emergency transportation or public transit.  Call your provider today and request Carlenrose Logistics.  We have sedans, vans and wheelchair van available.

If you have questions on eligibility status:

1. Contact your Income Maintenance worker at your local DHS office by calling the DHS IM call center at 1-800-572-7662.

2. Contact the IME member services unit at 1-800-338-8366, Monday through Friday, 8 AM to 5 PM

3. If you are in the IA health link managed care program, you may contact your MCO directly at:



Workman's Comp



As a specialist in Private Non-Emergency long distance medical transportation services, Carlenrose Logistics has the necessary knowledge and skill to provide quality non-emergency local & long distance medical transportation 24 hours a day, 7 days a week. You can trust Carlenrose Logistics to get your patient or loved one to their destination safely

Local and Long distance appointments.

Carlenrose Logistics coverage area is: Iowa, Missouri, Nebraska, Illinois, Minnesota, and Kansas

Open 24 hours, 7 days a week and 365 days a year.

Our office number

Bryan Stine (Transportation Manager)


Request a quote

Call (641)684-4604

Monday-Friday 8 a.m. -5 p.m.